Star PlowNeighborhood helpers
Neighborhood kids (age 10+) can sign up with a parent to shovel porches and walkways for Star Plow customers who opt in. Helpers only go to verified, paid addresses in their own subdivision. Kids 10–13 need a parent present; 14+ may go alone with parent consent. Each helper can take up to 5 houses per storm. Customers pay helpers in person when they arrive—Star Plow never handles the money. Parents are responsible for clothing, safety, and weather judgment.
How it works
- Customers who book Star Plow can say OK to helpers when they book.
- The morning after a storm, Star Plow emails approved helpers’ parents a private claim-board link, and helpers claim homes there (see the rules below).
- The customer pays the helper in person when they arrive.
What helpers do
- Front porches and walkways to the front door.
- Driveways that have a parked car in them.
- Helpers don't clear sidewalks or full driveways. Star Plow does that work.
Sign-up window
Helpers sign up before the season starts. Sign-ups close on: To be determined.
A parent or guardian must sign up every helper.
Age rule: Helpers must be at least 10. Ages 10–13 need a parent or guardian present while shoveling. 14 and older may go without an adult, with a parent's consent.
How the claim board works
- The morning after a storm, Star Plow emails each approved helper’s parent a private link to the claim board. Each new link replaces the old one.
- Helpers may work alone or in teams of 2–4 kids (parents not counted). Teams are encouraged, not required. Every kid on a team should be signed up and approved.
- One claim per home: a single helper or one team. Never more than one team at a house.
- Helpers see and claim only homes in their own subdivision.
- Up to 5 homes at a time per storm. Releasing a home frees a slot.
- Helpers may do porches, walkways, and driveways that have a parked car, only at paid Star Plow bookings that checked the helper box.
- Customers pay helpers in person. Star Plow never handles the money.
- Ages: minimum 10. Kids 10–13 need a parent or guardian present. Kids 14+ may go without an adult with parent consent.
Helper sign-up
Free. A parent or guardian fills this out. Star Plow reviews each sign-up.
Thanks, you're signed up
Star Plow will review the sign-up. We've sent you a confirmation email.
Watch for two more emails:
- Approval: once Star Plow approves your helper.
- Claim-board link: the morning after a storm clears, with your private link to the claim board.
Check your junk or spam folder if you don't see them.
Parent FAQ
What age can my child help?
Minimum age is 10. Kids 10–13 need a parent or guardian present while shoveling. Kids 14 and older may go without an adult if you consent.
Do I have to sign something?
Yes. A parent/guardian waiver is required before a helper can claim houses.
How does my child get approved?
A family signs up once. Matt approves each helper once, and you’ll get an email when your helper is approved. Only approved helpers get a claim-board link. No extra approval is needed for each job.
How are houses assigned?
The morning after a storm, we email you a private claim-board link. Your child (or you) claims open houses there. Each house can only be claimed once, by one helper or one team. Maximum 5 houses at a time per helper; releasing one frees a slot.
Can my kids work as a team?
Yes. Teams of 2–4 kids are encouraged, not required. Parents don’t count toward the team size. One team (or one solo helper) per house. One kid claims the house for the team, and every kid on the team should be signed up and approved.
How does payment work?
Customers pay helpers directly in person when they arrive. Star Plow never collects or passes along helper pay.
What if the weather gets worse?
Use your judgment. You can withdraw or skip a claim at any time. Safety comes first.
Can my child go to any subdivision?
No. Helpers only see houses in their own subdivision on the claim board. They only go to verified, paid Star Plow addresses.
What if we need to cancel a claim?
Just let us know or release the claim on the board so another helper can take it.
Is my child an employee of Star Plow?
No. Helpers are not employees, contractors, or agents of Star Plow.
What should my child bring?
Proper winter clothing, gloves, and a shovel. You are responsible for safety and weather judgment.